What to put in the scope
- Confirm experience with the model and vent configuration.
- Agree appliance passages, connector and vent sections included.
- Document ash removal, inaccessible areas and component concerns.
Where this service stops
This is not interchangeable with sweeping an open masonry fireplace. Electrical, control and mechanical repairs may be outside the cleaning appointment.
The evidence to keep
Keep a task-level service record rather than an invoice that says only cleaned. Follow the manufacturer's maintenance schedule and professional advice.
Record who performed the work, the date, the identified appliance or flue and any follow-up recommended. When photos are provided, ask for labels that let another contractor understand what they show. A clear record helps distinguish a new condition from an old recommendation at the next visit.
Questions before accepting a proposal
- Which model-specific passages do you clean?
- Are seals or service parts included?
- What maintenance remains between professional visits?
Ask the company to identify travel, roof access, additional flues, permits and disposal separately where they affect the price. Confirm how unforeseen conditions will be explained and authorized. Keep the original estimate alongside any agreed changes.