What to put in the scope
- Identify the appliance and locate its maintenance instructions.
- Agree which appliance, connector and flue tasks are included.
- Document worn parts, access limitations and follow-up recommendations.
Where this service stops
Replacement parts, repairs and appliance adjustments may need separate authorization or a different specialist. A generic fireplace package may not suit a stove.
The evidence to keep
Keep model details, service findings and any replacement part identification with the appliance manual.
Record who performed the work, the date, the identified appliance or flue and any follow-up recommended. When photos are provided, ask for labels that let another contractor understand what they show. A clear record helps distinguish a new condition from an old recommendation at the next visit.
Questions before accepting a proposal
- Do you service this make and model?
- Does the scope include the connector and appliance?
- Which parts require separate specialist attention?
Ask the company to identify travel, roof access, additional flues, permits and disposal separately where they affect the price. Confirm how unforeseen conditions will be explained and authorized. Keep the original estimate alongside any agreed changes.