What to put in the scope
- Record the defect and distinguish urgent work from preventive maintenance.
- Specify preparation, repair method, materials and access.
- Explain completion checks, cleanup and written warranty terms.
Where this service stops
A repair proposal should not quietly expand into a rebuild without evidence. A masonry repair may leave liner or appliance problems unresolved.
The evidence to keep
Ask for photos of damage, a written explanation of the cause, dimensions or quantities where relevant and a description of how the finished work will be checked.
Record who performed the work, the date, the identified appliance or flue and any follow-up recommended. When photos are provided, ask for labels that let another contractor understand what they show. A clear record helps distinguish a new condition from an old recommendation at the next visit.
Questions before accepting a proposal
- What evidence supports this repair?
- Is there a less extensive option and what are its limits?
- What would trigger a change order?
Ask the company to identify travel, roof access, additional flues, permits and disposal separately where they affect the price. Confirm how unforeseen conditions will be explained and authorized. Keep the original estimate alongside any agreed changes.