What to put in the scope
- Determine whether damage is limited to joints or involves bricks and structure.
- Specify mortar compatibility, joint preparation and finish.
- Assess the crown, flashing and cap as possible contributors to deterioration.
Where this service stops
Surface smearing over damaged joints is not the same scope as preparing and repointing them. Waterproofing is not a structural repair.
The evidence to keep
Request areas and quantities to be repaired, material specifications and photos showing preparation before the final finish hides it.
Record who performed the work, the date, the identified appliance or flue and any follow-up recommended. When photos are provided, ask for labels that let another contractor understand what they show. A clear record helps distinguish a new condition from an old recommendation at the next visit.
Questions before accepting a proposal
- How will the existing mortar be removed?
- Why is this mortar appropriate for these bricks?
- What caused the deterioration?
Ask the company to identify travel, roof access, additional flues, permits and disposal separately where they affect the price. Confirm how unforeseen conditions will be explained and authorized. Keep the original estimate alongside any agreed changes.